Privacy Policy

Last updated: 1/15/2025

1. Introduction

At Overseer AI ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI validation and monitoring services, website, and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, company details, and professional information
  • Authentication Information: Passwords, API keys, and access credentials
  • Payment Information: Credit card details or other payment method information (processed securely through our payment processor)
  • Service Data: Content, prompts, and responses submitted for AI validation
  • Communication Data: Information you provide when contacting us for support or other inquiries

2.2 Information Collected Automatically

  • Usage Data: API calls, feature usage, interaction patterns, and performance metrics
  • Technical Data: IP addresses, browser type, device information, and operating system
  • Log Data: Error reports, access times, and system activity logs
  • Cookie Data: As described in our Cookie Policy

3. How We Use Your Information

We use your information for the following purposes:

  • Service Provision:
    • Providing and maintaining our AI validation services
    • Processing your transactions and managing your account
    • Authenticating access to our services
  • Service Improvement:
    • Analyzing usage patterns to enhance our services
    • Debugging and fixing technical issues
    • Developing new features and services
  • Communication:
    • Sending service updates and notifications
    • Responding to your inquiries and support requests
    • Providing information about new features or services
  • Security and Compliance:
    • Detecting and preventing fraud or abuse
    • Protecting our services and users
    • Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in providing our services (e.g., hosting, analytics, payment processing)
  • Business Partners: When necessary for service integration or delivery
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Continuous monitoring for security threats

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. You can request deletion of your data at any time. We may retain certain information as required by law or for legitimate business purposes.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict data processing
  • Export your data in a portable format
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

We may transfer your data to servers located outside your country of residence. We ensure appropriate safeguards are in place for such transfers through standard contractual clauses and other legal mechanisms.

9. Children's Privacy

Our services are not intended for use by children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our Services after such changes constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@overseerai.com